NOTES: The Social Library

These are my notes from The Social Library, the GPLS Wednesday Webinar by Cliff Landis.

  • Human beings are social creatures… world has gotten smaller thanks to our friend technology.
  • Pew: The Future of Social Relations
  • Why Dunbar’s Numbers is Irrelevant to Social Media
  • Horrified by Failbook
  • Pew Report on Millennials
  • “Your library is social by its very nature.”
  • Searching for my library on Twitter: lots of foursquare check-ins, plus one complaint that we close at 3pm on Fridays.
  • What are folks saying about your library? Sign up for Google Alerts.
  • Libraries need to be offering mobile services.
  • Books are our brand. Books are what people think of when they think of libraries.
  • Technology will be a big help in libraries overcoming the librarian stereotypes (shushing, passive, mean, etc).
  • The library is a social network of ideas.
  • Vendors have an iron grip on ideas.
  • Researchgate and Labconnect, social networks for scientists
  • Keep a close eye on your service quality.
  • Before you jump feetfirst in social media to broadcast info, use the social sphere to be sure your service is excellent (crowdsource).
  • Users want to see a new website everyday, catered to them: favorites, tags, comments. They want to interact.
  • A tiny bit of information is better than no information.
  • Use online survey tools to assess your users (I wish Survey Monkey had a different name; makes me feel silly whenever I talk about it. Oo Oo Ee Ee!!)
  • Meet both your users’ wants and needs.
  • As soon as you can, make sure you have a mobile accessible website.
  • Mobile emulator
  • Creative Mobile Solutions
  • Giving users more options is not a bad thing.
  • Foursquare and Libraries – Anything There?
  • Foursquare and Libraries – Definitely Something There!
  • Mayor of the Library
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